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We offer a 7-day return or replacement policy, subject to product availability. Please contact our customer service team to initiate a return or replacement request.

Hand wash with warm soapy water and dry thoroughly. For stubborn stains, use a mixture of baking soda and water. Avoid using bleach or abrasive cleaners that may damage the finish.

While the tumbler is made from durable stainless steel, we recommend hand washing to preserve the vacuum insulation and exterior finish for longer product life.

Our double-wall vacuum insulated tumblers keep beverages cold for up to 24 hours and hot for up to 12 hours, depending on ambient temperature and usage conditions.

Yes, the coffee grinder can be used for grinding spices, nuts, and seeds. We recommend cleaning thoroughly between different uses to avoid flavor transfer.

The grinder features multiple settings from coarse to fine, suitable for French press, drip coffee, espresso, and Turkish coffee. Refer to the user manual for specific grind recommendations.

Unplug the grinder and wipe the grinding chamber with a dry cloth or brush. For deep cleaning, use a damp cloth but never immerse the motor base in water.